Privacy Policy
Last updated: September 29, 2026
PC Pros respects your privacy and is committed to handling information submitted through this website responsibly.
Information We Collect
When you contact PC Pros through this website, you may provide information such as:
- Your name
- Phone number
- Email address
- Preferred callback time
- Information about the computer, network, software, or technology issue for which you are requesting assistance
This information is provided voluntarily when you submit a contact or callback request.
The website may also collect limited technical information necessary for normal website operation, security, and troubleshooting.
How We Use Your Information
Information submitted through the website is used primarily to:
- Respond to service requests
- Contact you regarding the assistance you requested
- Understand the nature of your computer or technology issue
- Provide and improve PC Pros services
- Maintain website security and reliability
PC Pros does not sell personal information submitted through this website.
Contact Form Information
Contact and callback requests submitted through this website may be stored securely within the website’s form system and may also be delivered by email so PC Pros can respond to your request.
Please do not submit passwords, financial information, Social Security numbers, or other highly sensitive information through website contact forms.
Email Communications
When you contact PC Pros, your email address and other contact information may be used to respond to your inquiry or service request.
Website-generated notifications may be processed through third-party email services used for reliable message delivery.
Cookies and Website Technology
This website may use cookies or similar technologies that are necessary for normal WordPress website operation, security, forms, and other site functionality.
PC Pros does not currently use this website to sell products directly or process online payments.
If additional analytics, advertising, or similar services are added in the future, this Privacy Policy may be updated accordingly.
Third-Party Websites
This website may contain links to websites operated by other organizations, including technology vendors, manufacturers, and informational resources.
PC Pros is not responsible for the privacy practices or content of third-party websites. Visitors should review the privacy policies of those websites when appropriate.
Data Retention
Information submitted through the website may be retained for as long as reasonably necessary to respond to requests, provide services, maintain business records, resolve problems, or meet legal and administrative requirements.
Protecting Your Information
PC Pros takes reasonable steps to protect information submitted through the website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
This website and PC Pros services are intended for a general audience and are not specifically directed toward children under 13. PC Pros does not knowingly collect personal information from children through this website.
Changes to This Privacy Policy
PC Pros may update this Privacy Policy from time to time as website features, services, or business practices change.
The most recent revision date will be shown at the top of this page.
Contact PC Pros
If you have questions about this Privacy Policy or information submitted through this website, contact:
PC Pros Computer and Network Support Services
Virginia Beach, Virginia
Phone: (757) 227-1414
Email: rick@pcprosvb.com